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Our Customer Care applications are responsible for supporting all of the Customer Care agents using the ABOUT YOU infrastructure by giving them access to all customer & order related information as well as automating workflows & facilitating cooperation, all in order to allow for quick and efficient feedback to Customer support requests. These applications are deeply integrated into the ABOUT YOU infrastructure, working closely with a variety of internal and external players to support our Customer Care processes.

You want to combine your ideas and knowledge with the feedback of our customer care agents to develop a customer-oriented platform? You have fun in explorative development of features? Then you are the perfect support for our CCI team who is searching for a Senior PHP Developer at the moment.

Challenges the team will be working on in the next 12 months:

  • Re-thinking our Customer Care applications in order to provide a deeper integration into our Cloud Project
  • Transitioning existing features into an updated new stack, while re-thinking processes to be even more flexible and configurable
  • Work closely with stakeholders in order to understand their needs and processes

What you will do

  • Build on our Customer Care tools in Laravel on AWS
  • Cooperate with multiple teams in a truly integrated environment
  • Get involved in understanding, defining and building new features
  • Work closely with the many teams at ABOUT YOU in both frontend & backend topics
  • Work in a SCRUM team
  • Lots of space for your own ideas and creations, flat hierarchies and very short decision making process

Who you are

  • Minimum of 3-4 years experience in PHP Development
  • Practical  experience with at least 2 years in Laravel (other Symfony-based frameworks also acceptable)
  • Practical experience with REST API, MariaDB, Redis, AWS are advantageous
  • Entrepreneurial thinking and acting
  • Self-motivated and responsible working
  • Very good written and spoken English skills

Nice to have:

    • Experience with Operations
    • Experience with working in highly integrated environments

What you will get on top

  • The new way of developing:
    • Open Structure: small teams with start-up spirit and hands-on mentality, chance to stay focused and specialize
    • Striving for Excellence: be an expert and take ownership of your work, possibility to take a lead developer role for a certain period, possibility to switch teams
    • Clarity is King: clear and transparent communication, learning from mistakes, celebrating success
  • Free choice of IDE or OS
  • Help in the Visa application and relocation process if needed

We are looking forward to receiving your application - preferably via our online application portal! Thus we can ensure a faster process and for you it is very easy to upload your application documents. :)

 

 


Yasemin Cakar Recruiting
ABOUT YOU
Domstraße 10
20095 Hamburg

040 638 569 281